Identifying data

In compliance with the duty of information contained in Article 10 of Law 34/2002 of July 11, Services Information Society and Electronic Commerce, we inform you:

Thetradingkeeper S.L. (hereinafter, Thetradingkeeper) is a company dedicated to the sale of online software.
Thetradingkeeper with CIF F67029819, is a company domiciled for the purposes of this information in the street Can Polit 5, Sabadell, 08202, and is currently responsible for the operation, management and operation of the website Other contact details that we make available to you: Support Centre, I want to send a query.


The access and/or use of this portal attributes the condition of USER, who accepts, from said access and/or use, the General Conditions of Use reflected here. The aforementioned Conditions will be applicable independently of the General Contracting Conditions which, in their case, are obligatory to be complied with.

Use of the portal provides access to a multitude of products, information, services, programs or data (hereinafter, "the contents") on the Internet belonging to Thetradingkeeper, or to third parties to which the USER may have access. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that was necessary to access certain services or content. In such registration the USER will be responsible for providing truthful and lawful information. As a consequence of this registration, the USER may be provided with a password for which he/she will be responsible, committing to make diligent and confidential use of it. The USER undertakes to make adequate use of the contents and services that Thetradingkeeper offers through its portal and, including but not limited to, not to use them for:

Engage in illegal activities, illegal or contrary to good faith and public order.

Disseminate content or propaganda of a racist, xenophobic, illegal pornographic, apology for terrorism or an attack on human rights.
Causing damage to the physical and logical systems of Thetradingkeeper, its suppliers or third parties, introducing or spreading on the network computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage;
Attempt to access and, where appropriate, use the e-mail accounts of other users and modify or manipulate their messages.

Intellectual and Industrial Property

All distinctive signs, trademarks, trade names, contents, structure, design and manner of presentation of the elements and any other information appearing on this website are the property of Thetradingkeeper itself or as a transferee and are protected by industrial and intellectual property rights.
The user is prohibited from reproducing, transforming, distributing, publicly communicating and, in general, any other form of exploitation of the elements referred to in the previous paragraph without the express authorization of Thetradingkeeper.
The user shall refrain from using means that may suppress, alter, evade or manipulate any protection devices or security systems that may be installed and that involve a risk or damage or disablement of the Web site and / or its contents.
Thetradingkeeper is not responsible for the possible inappropriate use that third parties make of this website, or the information transmitted through it to third parties. The use of the contents that the user may make and any consequences, damages that may arise, are the sole responsibility of the user. Thetradingkeeperse excludes for damages of any kind caused to users by the use of links, directories and search tools, which allow users to access websites owned and / or managed by third parties as well as the presence of viruses or other malicious codes in the contents that may cause any damage to the computer system, electronic documents or files of users. Thetradingkeeper reserves the right to exercise the legal actions it deems appropriate arising from any illegal use by third parties of the contents of its website.

Exclusion of warranties and liability

In no event shall Thetradingkeeper be liable for any software failure or loss of money due to hacking into your exchange or virus in your computer system (software and hardware) or in electronic documents and files stored on computer equipment produced during connection to the Internet network, whether through Thetradingkeeper's website or the websites of third parties.

Likewise, Thetradingkeeper shall not be liable for any loss of money in your exchange due to misuse of the software owned by Thetradingkeeper, nor for loss in the event of failure of the software due to the non-execution of an order in the exchange.

Finally, Thetradingkeeper shall not be liable in case the hacking occurs on the servers where Thetradingkeeper software is running.

Returns and cancellation policy:

Due to the type of digital product, which is obtained through the customer's email after purchase, no refunds are allowed.


Thetradingkeeper reserves the right to make unannounced changes it deems appropriate in its portal, may change, delete or add both the content and services provided through the same as the form in which they are presented or located on its portal.


In the event that the domain name contains links or hyperlinks to other Internet sites, Thetradingkeeper shall have no control over such sites and content. In no event shall Thetradingkeeper assume any responsibility for the contents of any link belonging to a third party website, nor shall Thetradingkeeper guarantee the technical availability, quality, reliability, accuracy, breadth, truthfulness, validity and constitutionality of any material or information contained in any such hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.


Thetradingkeeper reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or that of a third party, to those users who do not comply with the General Conditions of Use.

Right of exclusion

Thetradingkeeper reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or that of a third party, to those users who do not comply with the General Conditions of Use.


Thetradingkeeper will pursue the breach of the conditions and any misuse of its portal exercising all civil and criminal actions that may correspond in law.

Modification of the present conditions and duration

Thetradingkeeper may at any time modify the terms and conditions set forth herein, duly published as they appear herein.

Applicable Law and Jurisdiction

The relationship between Thetradingkeeper and the USER shall be governed by current Spanish law and any dispute shall be submitted to the Spanish Courts and Tribunals.

Online resolution of consumer disputes in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform which is available at the following link: